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Home > Our Services > Carpet Cleaning, Raleigh, NC

Carpet Cleaning, Raleigh, NC

We are an IICRC-certified carpet cleaning company that goes beyond what you expect.

Did you know that despite regular vacuuming, your home or office carpeting could be home to as much as one full pound of dirt, debris, and other contaminants per each square foot of carpeting? That means a standard 12’ x 12’ room can have over 140 pounds of filth hiding under your feet! Carpet cleaning isn’t just something to do when you notice stains, pet odors, or traffic area discoloration. It is something to do for the health of your family and office staff, as well as to preserve your carpeting.

Here at Steam Giant, we help Raleigh, North Carolina-area homes and businesses recapture healthier indoor air quality by eliminating all those particles that are weighing down carpeting and aggravating allergies. We can even use non-allergen, non-toxic, environmentally safe products that are 100% biodegradable and free of phosphates and volatile organic compounds, upon request.

The other thing that you might not realize is that carpet manufacturers usually require you to have professional carpet cleaning performed at least once a year to keep the warranty intact. As a certified firm with the IICRC (Institute of Inspection and Cleaning Restoration, now known as The Clean Trust), manufacturers call on us to go out to reclean a warranty carpet or deal with a claim. That is because they know we’ll treat the carpeting in the correct manner and reapply stain resistance after we complete carpet cleaning using CRI (Carpet and Rug Institute) approved products, helping to ensure the carpeting will last through the warranty period or even longer.

With our transparent pricing for carpet cleaning, and no additional charge for hallways, attached closets, and stairways, you’ll know exactly what to expect when you contact us for carpet cleaning. Call today with any questions or to schedule an appointment.

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260° Steam

Steam Giant’s on truck water heaters heat the steam to 260° which is considerably hotter then all rental push units.

Powerful Extraction

Steam Giant’s powerful equipment extracts most of the moisture used in the cleaning process requiring only a few hours to completely dry!

No Residue or Over-Wetting

Steam Giants process ensures that your carpets are thoroughly cleaned and brought back to their original PH without over-wetting or sticky residues.

OUR Carpet Cleaning Methods

When it comes to carpet cleaning, Steam Giant Carpet Cleaning acknowledges the need to use the right tools. Most carpet cleaning procedures are performed with a 2 jet carpet cleaning wand and will get most jobs done properly. We use a titanium 6 jet supper 15 inch wide wand for maximum cleaning. This speeds up the cleaning process so that we can keep our cleaning rates lower than our competitors.

The wand cleaning method makes passes on the pre-treated carpet delivering up to 260 degrees of steam and water. While the steam is being delivered on each pass it is extracted immediately through the wand and vacuum hose on the next pass. Our truck mounted system extracts the soil, water, dust, and hair right out into the waste recovery tank located inside our van leaving behind a soft, fluffy, and clean carpet every time.

OTHER Carpet Cleaning Methods

You may ask your self which method of cleaning is the correct one for me? There are so many options on the internet today. From dry cleaning to shampooing, why should I use steam? To answer your question simply, the only way to do it is using truck-mounted steam. All of the major carpet manufacturers state in the warrenty that if you clean the carpet with any other method that the warrenty will be void. Most of the warrenties also state that you must have it steam cleaned once a year to preserve the carpets warranty. The other cleaning methods cause abbraision to the fibers because there is a powdery residue left behind causing rapid re-soiling and poor indoor air quality.

So, call on Steam Giant to give your carpet a complete extraction using only the hottest steam leaving no residue behind.

What our customers are saying:

Really great experience. Was available to come out the same week, cut me a deal to bundle a few different services (dryer vent, floors, sectional couch)....
Jeff G.
Jeff G.
08:45 15 Jun 23
They arrived on-time and did an outstanding job. The crew came in, examined the Area, and went straight to work. Completed the job quickly and effectively....
George S.
George S.
05:36 27 May 22
On time, kind and professional service! I would definitely recommend and use them again.
Lauren C.
Lauren C.
17:38 14 Apr 22
Excellent communication, friendly service, great value, and outcome! Would highly recommend Steam Giant to anyone seeking service in the area!
Brandon F.
Brandon F.
13:18 14 Apr 22
Steam Giant did an EXCELLENT job! the guys were very courteous and fast, and the price was super reasonable for the amount of rooms they did. Totally...
Jeanne H.
Jeanne H.
10:52 11 Feb 22
They steamed clean my carpets at my rental and they came out so clean!! The technician was super friendly and helpful.
Lorie S.
Lorie S.
06:44 17 Oct 21
Mike was prompt, thorough, detailed, kind, and did an excellent job! I had my apartment carpet steam cleaned as it's had a lot of use since I've moved in,...
Casey C.
Casey C.
13:09 14 Aug 21
Steam Giant was great. They were responsive. They offered a great price. They were easy to work with in scheduling, arrived on time, and did a good job with...
Stephen C.
Stephen C.
11:10 05 Aug 21
Mike responded right away to my request for a quote and provided multiple scheduling options within a week of outreach. They showed up on time and were...
Kirstin F.
Kirstin F.
06:48 28 Jun 21
Timely responsiveness with a quote and service schedule and at a very reasonable price and I was very satisfied with the quality carpet cleaning service...
Murray W.
Murray W.
14:59 31 May 21
This company was great. They cleaned my dryer vent and put everything back. They were very quick to respond and did the job right. I would use them again...
Suzan M.
Suzan M.
10:41 01 Apr 21
Steam Giant was super responsive even over the weekend and did a great job cleaning our sofa. Thank you!
Megan W.
Megan W.
12:24 30 Jan 21
I walked into my formal living/dining room and my dog Gordon had gotten ahold of a few potted plants and destroyed them. My light colored carpet was left...
Debbie F.
Debbie F.
12:47 03 Dec 20
Did a great job! Fast. Efficient. Reasonable pricing and super flexible. I will definitely be using again
jackie s.
jackie s.
16:44 15 Nov 20
Had 2 houses cleaned. The carpets looked great afterwards and they came right on time for both appointments. I asked them to do one additional room for an...
Chris B.
Chris B.
09:58 26 Oct 20
The technician was on time, courteous, professional and wore a mask the entire time. As someone that used to own a carpet cleaning business I'm familiar...
Glenn N.
Glenn N.
18:42 22 Oct 20
On time and Very courteous. Got back to me with the best quote and got the job done in good timing. I will definitely use Steam Giant for any of my future...
Luis M.
Luis M.
12:13 22 Oct 20
Needed a quick response time and they cleaned the carpets thoroughly and affordably.
Alex G.
Alex G.
02:42 17 Oct 20
I highly recommend this company! Quick response to my inquiry, scheduled an appointment for the next day! Arrived early, followed COVID guidelines and was...
Brian T.
Brian T.
06:35 05 Sep 20
I had horrible child induced stains on my kids carpet, and Mike was so kind and prompt and came the next day! He did a fantastic job and the costumer...
Alison M.
Alison M.
11:15 13 Aug 20
Cannot express how great Steam Giant was! I've lived in my townhouse for a year now, I haven't had the carpets professionally cleaned since moving in, and...
Rebecca M.
Rebecca M.
20:58 03 Aug 20
They did a PHENOMENAL job on a client's carpets. Quicky, easy and very professional!
Laurie C.
Laurie C.
10:17 28 Jul 20
Amazing job on our 6 rooms and sectional. The carpets are nice and clean and ready for moving in. You and your team are pleasant and efficient. Thank you so...
Celena M.
Celena M.
08:55 02 Jul 20
Mike and crew were prompt, courteous, and very thorough. They performed a near miracle on my heavily soiled and very odoriferous carpets. I would hire...
Myra Raine H.
Myra Raine H.
14:00 26 Jun 20
Michael was amazing to work with and did a great job. Even traveled a distance in the snow to complete my job. I would highly recommend them.
Karen M.
Karen M.
04:29 21 Feb 20
Mike just left. They were very nice. Easy to communicate with. Worked hard to get hair off chair. Hoping things sparkle when they dry. Also cleaned air...
Erika R.
Erika R.
13:40 27 Jan 20
Mike and Montee were punctual, extremely communicative and did a fantastic job! Trustworthy and professional; highly recommend . My dog didn't bark at them... which means they are good people 🙂
Laura Di Puma
Laura Di Puma
21:15 17 Jan 20
Mike was friendly, professional, efficient and punctual. He explained products that he used to clean my carpets, my carpets were very clean and dried within 4 hours. Pricing was competitive as well.
Awie Turay
Awie Turay
01:59 16 Dec 19
Bought a new clothes dryer and immediately got a warning about a clogged dryer vent. Steam Giant answered my yelp request on the weekend and responded promptly. He was able to clear the clog in a timely fashion and gave us great tips for preventing this in the future.
Jay Vora
Jay Vora
13:31 14 Dec 19
I've been using Steam Giant for over 5 years. Mike and team did a fantastic job cleaning our townhome in preparation for a new family member. Highly recommend Steam Giant!
Benjamin Burner
Benjamin Burner
15:21 07 Dec 19
Great experience. They showed up on time, cleaned all carpets, hit all traffic areas with extra care, and was extremely professional. My carpets look amazing and I plan to use them again when needed. I would highly recommend Steam Giant to anyone.
Cindy Womble
Cindy Womble
14:02 01 Nov 19
Very professional, reasonable and affordable cleaning services. Mike and his helper was right on time as they promised. Would surely recommend their services.
Deepak K.
Deepak K.
13:32 10 Sep 19
Great communication and arrived on time. First time ever getting carpet cleaned and was really impressed. All dirty locations are now clean. Job was done...
Stan T.
Stan T.
03:30 23 Jun 19
Found Steam Giant on Yelp. Very quick to respond, very reasonable rates, and super easy to book an appointment.Got an appointment the same week. Pricing...
Tiffany P.
Tiffany P.
20:18 19 Apr 17
Had a great experience with Mike and his crew at Steam Giant this morning and wanted to provide my input.I'm due to deliver my baby any day now, and had...
Carmen H.
Carmen H.
08:38 15 Sep 15

Have questions or need a quote? Call 919-601-8608

FAQs About Our Carpet Cleaning Service

Whether you have gotten professional carpet cleaning before or not, we expect that you might have questions for us. Because we want you to feel confident about trusting our team to clean your carpets, we have included some of our frequently asked questions and their answers below. We also encourage you to contact us if you have other questions.

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How often should I get carpet cleaning?
We recommend annual carpet cleaning for most homeowners. However, you might consider steam cleaning your carpets twice a year if your pets or family members seem to track in a lot of dirt and debris.
How much experience do you have cleaning carpets professionally?
We have been in business since 2011, so we have over a decade of carpet cleaning experience. In addition, our owner is a certified carpet cleaning technician, and we prioritize ongoing education to improve our services for you.
Can you help with pet stains and odors?

Yes, if you need assistance cleaning pet stains or odors in your carpets, we’d be happy to help. We’ll do our best, but you should also be aware that results will depend on the severity of the stains or odors.

How much do you charge for carpet cleaning?
We are proud to offer excellent pricing for our services, whether you need us to clean you carpets in just a few rooms or several more along with your staircase. You can view our packages and their prices here or request a custom quote if you have special requests.
Are there any hidden fees?
Absolutely not. Because we want to be as upfront and honest about pricing as we can, we will never charge any hidden fees.

At Steam Giant, we offer carpet cleaning in Raleigh, Apex, Cary, Clayton, Durham, Garner, Holly Springs, Knightdale, Morrisville, Rolesville, and Wake Forest, North Carolina.

 

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